kode Platform Privacy Notice
This page describes what we collect when you use kode and how we keep that data protected. We take privacy seriously. We do not sell your information to advertisers or unrelated third parties. We collect only what is necessary to run our platform, verify your identity, process your deposits and withdrawals, and comply with law. Every piece of data we hold is encrypted, access-controlled, and regularly audited.
Our privacy practices are shaped by the jurisdictions we serve and the regulations that apply to online gaming platforms. When you open a kode account, you agree to this policy. If any part changes, we notify you and give you time to review before the change takes effect. You can request a copy of your data, ask us to delete it, or close your account anytime.
This notice covers what we collect, how we use it, who has access, how long we keep it, and your rights. If you have questions after reading this, our support team can clarify any section.
What data we collect on kode
We collect different data depending on where you are in your kode journey. When you visit our website, we log your IP address, browser type, and pages you view. This helps us understand traffic patterns and fix technical issues. We use cookies to remember your login state and language preference—not to track you across other websites.
When you register a kode account, we ask for your email address, a password, and basic profile details (name, date of birth, phone). We collect this information only to create and manage your account. Once you provide it, we encrypt it and store it on secure servers.
Before you can withdraw, we require identity verification (KYC). We collect your national ID number, a photo of your ID, and a selfie confirming you hold that ID. This is a legal requirement in the jurisdictions where we operate—it prevents fraud and money laundering. We store these documents separately from your general account data, with restricted access.
When you deposit or withdraw, we record the amount, payment method (DANA, e-wallet, mobile banking, etc.), and timestamp. We also keep records of every bet, spin, or hand you play—not to judge your choices, but to settle disputes fairly and comply with our license conditions. Your transaction and gaming history stays in your kode account; you can download it anytime.
- Email & password
- We use these to authenticate you. Your password is hashed—we never see it in plain text.
- KYC documents
- ID, selfie, and proof of residence. Required before withdrawal. Stored separately with restricted access.
- Payment details
- We record which payment method you use (local payment, online payment, etc.) but never store your full card or bank credentials.
- Gaming history
- Bets, spins, hands, and outcomes. Kept for account settlement, dispute resolution, and compliance.
How we use your data on kode
We use your email to send account notifications—password resets, deposit confirmations, withdrawal status updates. You control the frequency of promotional emails; you can opt out of marketing anytime while keeping service notifications active.
We use your KYC data solely to verify your identity and comply with anti-money-laundering law. We do not share it with third parties except as required by law (e.g., if authorities request it via subpoena). We delete KYC documents after a set retention period, unless we are legally required to keep them longer.
We use your gaming and transaction history to settle bets, investigate complaints, and detect fraud. If a bet does not settle correctly, we review the history to understand what happened. If you report a withdrawn amount missing from your account, we check our records to locate it. This data also helps us meet regulatory reporting obligations in jurisdictions where we operate.
We do not use your data to profile you, predict your behavior, or build detailed marketing profiles. We do not sell your data to data brokers, advertisers, or unrelated companies. We do not share your identity with other players—your gaming history is private.
Data storage, retention, and your rights on kode
Our servers are encrypted and access is restricted to kode staff who need it to do their jobs. We use multi-factor authentication, audit logs, and regular security testing to protect the systems that hold your data. If a security incident occurs, we notify affected users and authorities as required by law, not to hide it.
Our servers may be located outside your jurisdiction. When you use kode, your data may be processed in multiple countries. We maintain the same encryption and access controls regardless of server location. Data transfers between our systems use encrypted channels.
We keep your account data for as long as your account exists. If you close your account, we keep transaction records for a period required by law (typically several years), then delete them. We keep KYC documents longer if required by gaming regulations in your jurisdiction. You can request deletion of your data subject to these legal requirements.
You have the right to access all data we hold about you. Request it through your kode account settings or by contacting support. You have the right to correct inaccurate data—if your name is spelled wrong or your contact details have changed, update them immediately. You have the right to close your account and request deletion of non-essential data, subject to legal retention requirements.
Third parties and your data on kode
We work with payment processors to handle your DANA, e-wallet, mobile banking, and bank deposits and withdrawals. These processors see only the transaction details needed to complete the payment—they do not see your full KYC documents or gaming history. Their privacy policies apply to data they collect directly. We recommend reviewing their policies alongside this one.
We may work with fraud-detection services to keep your account safe. These services analyze transactions to spot suspicious activity. We share only transaction metadata with them, not your identity or gaming records.
We do not sell or share your data with advertisers, data brokers, or analytics companies for marketing purposes. If we ever change this practice, we will update this policy and ask for your consent before sharing.
We comply with lawful requests from government authorities and law enforcement. If we receive a subpoena or legal order for your data, we provide it. We do not publicize this unless we are legally barred from doing so.
Cookies and tracking on kode
We use cookies to keep you logged in and remember your preferences (language, theme). These are functional cookies—they make our site work. We do not use cookies to track you across other websites or build advertising profiles. You can disable cookies in your browser settings, but some kode features may not work correctly.
We may use analytics to count page visits and see which games are popular. This helps us improve the platform. We do not tie analytics data to individual identities—we see aggregated patterns, not personal behavior.
Key privacy commitments on kode
- We collect only data necessary to run kode and comply with law.
- We encrypt all data in transit and at rest, with restricted staff access.
- We do not sell your data to advertisers or unrelated third parties.
- You can access, correct, and request deletion of your data subject to legal requirements.
- If our privacy practices change, we notify you and ask for consent before implementing changes.
- We comply with lawful government requests for data, but do not volunteer information.
Contact and changes to this policy
If you have a privacy question or want to request your data, contact our support team. They can direct you to our data protection officer or escalate your request. You can also write to us using the contact address in our legal notice.
We may update this policy to reflect changes in how we operate or changes in law. We will post the updated version on this page with a revision date. If changes are significant, we will email you and ask for your explicit consent. You are free to close your kode account if you do not agree with our privacy practices.
This policy applies to all kode users in all jurisdictions where we operate. Where local law gives you additional privacy rights, those rights apply. If there is a conflict between this policy and local law, local law takes priority.